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  1. How I can setup an email account in Outlook?

    Configuring Outlook to send and receive Email

    Please follow the following steps.

    1. Open your OUTLOOK and open in TOOLS - E-mail accounts...
    2. 'Tick' Add a new e-mail account.
    3. Select POP3
    4. Please type in the required infromation

    User Information
    Your Name: User Name
    Email Address: user@domainname.com

    Server Information
    Incoming mail server (POP3): domainname.com
    Outgoing mail server (SMTP): domainname.com

    Logon Information:
    User name: user@domainname.com
    Password: your password

    5. when you are done - click on more settings
    6. open 'Outgoing Server' and 'tick' My outgoing server (SMTP) requires authentication . click ok
    7. now you click on NEXT
    8. Congratulations... you can click on Finish.

    See more details


    Configuring Outlook Express to send and receive Email

    Please follow the following steps

    1. Open your OUTLOOK EXPRESS and open in TOOLS - ACCOUNT
    2. Open 'Mail' and then click on 'Add > Mail...
    3. Please enter your the name you would like the people to see
    4.Please type in your email address
    5. Please type in the Email Server Names
    6. Please type in your account name and your password
    7. Congratulations .. you can click on Finish
    8. Now you mark the new account and click on Properties
    9. There you open 'Servers' and you have to make a 'tick' on the box "My server requires authentication" and now you are ready you send and receive your emails.

    See more details

    You also have the possibility to configure your email client through the cPanel or webmail.

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  2. How can I create a new POP3 Account?
    To create a new POP3 account, which means to create a new email address, login to your cPanel through www.yourdomain.com/cpanel. Click under "Mail" on "Email Accounts". under "Add a New Email Account", type in your address and its password. The mail quota means the disc space which is allocated to this email account. If you prefer to not limit the disc space for your email account, delete the default quota of 10. Please remember then to delete the mails on teh server from time to time in order to not reach your hosting account disc space limit and to be unable to receive further mails then.
  3. How I can access my mails online?
    To access your emails when you are out of office or on vacation just browse the GPnet mail interface on the GPnet web site. Just log in with your email address and password.

    You can enter your hosting webmail through www.yourdomain.com/webmail and find all email functions for your account there. The login is simply your email address and its password. Click on Horde and go ahead.

    Furthermore you can access webmail by entering into your cPanel through www.domainname.com/cpanel. Click on Mail and then on Webmail. In that way you can access all email accounts of your specific website.

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  4. How can I change my mail password?
    To change the password for one or more of your email accounts log in to your cPanel through www.yourdomain.com/cpanel. Click on under "Mail" the first button "Email Accounts". Choose the desired email account and click on "Change Password" under Functions. After typing in the new password and clicking on "Change" your password will be changed with immediate effect.

    You can also change your email password through webmail. Just login to www.yourdomain.com/webmail with your email address and its password and click on "Change Password".

    Please note that you have to change your password also in your email program (Microsoft Outlook etc) when changing it in the cPanel.

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  5. How can I setup a forwarder?
    To add a forwarder for your mails log in to your cPanel through www.yourdomain.com/cpanel. Click under "Mail" on "Forwarders". To add a new forwarder please click on "Add Forwarder" and type in which account (account@yourdomainname.com) should be forwarded to which account. To save your changes click on "Add Forwarder".

    You can also add email forwarders through webmail. Just login to www.yourdomain.com/webmail with your email address and its password and click on "Forwarding Options".

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  6. How I can setup a auto-responser when I am out of office?
    To setup a vacation - or auto - responser log in to Webmail through www.yourdomain.com/webmail with your email address and password. To add a new one click on "Autoresponder Options" from the menu down. Type in the email address which should sent back the automatic response and add your Name at "From:". To easily make a RE: subject leave the "Subject:" field blank, if you want to put your own subject for each automatic message type it in here. In the "Body:" you type in your message as it should appear in the automated mail i.e. [Thanks for contacting my. I am currently out of office and will be back on ...]. Click on "Setup Autoresponder" to save your settings and to activate it.

    When you are back from vacation and want to delete it just log in again and click delete next to your auto-responder.

    You can also set up your Autoresponder through your cPanel. Just click under mail on "Auto Responders" and follow the above mentioned steps.

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  7. How I can access my spam box?
    Due to the automated marking and rating process of mails through the filter "Spam Assasin" it can happen that mails, which are not spam, are tagged as spam. Reasons can be a common spam word within the mail, a suspect sender name or whatever. For this reason you should check your spam box from time to time. In order to access this spam box browse www.yourdomain.com/webmail and login with your email address and its password. Choose Horde as the email client. In the left column you can find the mailbox navigation. Click on the small + in front of Mail: You can now see all you different mail folders for your account. The spam box folder is just called spam. By clicking on this the folder will open in the middle pane and will show up all the mails which have been tagged as spam and have been moved over to the spam box. As spammers don't follow any rules you might also find mails from a date which hasn't arrived yet. This makes it a bit sticky to search for a specific mail which you might expect. For this reason a search has been installed. Just click on the magnifying class next to the folder headline spam and run your search.

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  8. How I can mark a email address as no-spam?
    To avoid more messages being tagged as spam although they are from trusted sources you should whitelist them. In order to do this please login to your cPanel through www.yourdomain.com/cpanel. Click on Mail and then on Spam Assasin, click on Configure Spam Assasinand just add the trusted email addresses to whitelist_from. If you want to add all email accounts of a specific domain, i.e. gpnet.biz, just add *@gpnet.biz behind whitelist_from. Now just click on Saveand logout.

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